Digital CRM implementation
From strategic analysis and customer journey mapping through to user experience design – make your digital strategy customer-centric.
Omni-channel journey design
Making every touchpoint a “wow” with seamless contextual service woven across all physical and digital channels
360° customer insights
Driving advanced analytics to help boost customer acquisition and cross-selling, reduce churn and increase loyalty.
E2E Customer experience
From front to back office, exploit market-leading solutions integrated for seamless customer experience.
Our Services
Management Consulting
We help you accelerate growth, improve sales productivity and reduce customer-care costs to increase the value of your customer relationships and enhance the economic value of your brands.
Package Implementation
We can help you implement and support powerful CRM platforms that deliver Customer Service, Customer Experience and lead to you realising your Customer Centric Strategy.
Data Analytics & insights
We can deliver predictive and explorative analytics that can help you take strong scientific decisions for your business to steer it in the right direction.
Our Value Proposition
Working in partnership
By understanding all aspects of your business, we’re digital partners, not just a consultancy
Providing complete solutions
We deliver the full spectrum of digital services providing end-to-end solutions with a clear goal in mind
Being
Completely Transparent
We believe that fairness, honesty and integrity are key to sustainable business success and long-term engagements
Sharing what
we know
So you stay ahead of the digital curve and outperform the competition, we share our insights and industry experience
Our Capabilities
ABOUT US
Our story and mission
The digital world has seen extraordinary changes, but one thing that has stayed the same is our passion to add value. Everyone who works here, everything we do, is with one goal in mind, to leverage a greater return on investment for our clients. myHCM was born in 2007 from a single consultant to a consultancy with a team of some of the brightest digital minds. But that’s enough about us, what’s more important is what we can do for you…